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Employment Opportunities at Holstein Association USA
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blue square Classifier
blue square Accounts Receivable Manager
blue square Accounts Receivable Specialist
blue square Customer Information Specialist

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Classifier

Holstein Association USA is seeking an experienced and talented Classifier to join our team.

Job Purpose:
To objectively and accurately evaluate cows and offer informative, promotional, and educational programs to members and breeders.

Major Responsibilities:
• Objectively and accurately evaluate cows in the classification program as outlined in the classification manual.
• Explain evaluations clearly to herd owners.
• Submit reports and data collected promptly and accurately.
• Encourage participation in all Association services.
• Develop and maintain an efficient and cost-effective work schedule.
• Offer educational and informative programs at breed activities.
• Foster good industry relations.
• Recommends new programs and improvements in existing services.


Education and Experience:
• Bachelor’s in Dairy or Animal Science or related field preferred
• Five years of relevant experience

Competencies:
• Extensive dairy background and knowledge of the dairy industry
• Competent in accurately evaluating conformation of dairy cattle
• Must have valid driver's license and insurable driving record
• Excellent communication skills
• Excellent ability to work independently and effectively with little supervision
• Excellent time management skills
• Ability to travel extensively is required
• Basic computer skills, including proficiency with email and Microsoft Office programs (Word and Excel)
• Participation in a collegiate dairy judging team is a plus

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

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Accounts Receivable Manager

The Holstein Association seeks a talented Accounts Receivable Manager This position is located in our Brattleboro, VT office.

Job Purpose:
The Manager, Accounts Receivable & Billing Services is responsible for the daily operations of the accounts receivable department which includes managing the accounts receivable/billing services team. This position ensures the accuracy and timeliness of billing for all products and services, is responsible for cash application and accounts receivable collections, and report generation and analysis.

Major Responsibilities:
• Maintain a working knowledge of the Association’s policies, procedures, programs, products, and services in order to manage the department effectively and answer members and customers’ questions.
• Manage the billing services team including hiring, training, conducting performance evaluations, and developing personal growth opportunities.
• Ensure proper billing and collection procedures are followed and documented. Ensure cash application is performed accurately and timely.
• Monitor telephone and written communications by departmental personnel with members and customers ensuring professionalism and quality standards are consistently met.
• Ensure all billing performed by the accounts receivable/billing department is done accurately and timely.
• Conduct analyses of financial data, perform reconciliations, and ensure accurate reporting.
• Generate monthly financial and sales reports, review for accuracy, and communicate any concerns.
• Set up new products in the billing system and update pricing as requested.
• Review and update all standard operating procedures.
• Make recommendations for areas of improvement, efficiency, and/or reduced cost.


Education and Experience:
• Bachelor’s degree in finance/accounting, business, or related field, preferred.
• Three + years of accounts receivable, business management or financial accounting experience.
• Three + years of experience supervising employees.

Competencies:
• Highly detail oriented.
• Excellent quantitative and data analysis skills.
• Strong supervisory skills.
• Strong business intelligence/data warehousing and/or reporting system skills.
• Strong critical thinking and math skills.
• Strong Microsoft Office skills, particularly in Excel.
• Strong organizational and time management skills.
• Knowledge of Crystal Reporting preferred (report building, analytics, etc.).
• Effective communication skills, including a high degree of precision in communications.
• Ability to effectively communicate complex ideas to a varied audience.
• Ability to manage competing priorities.

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

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Accounts Receivable Specialist

The Holstein Association seeks a talented Accounts Receivable Specialist This position is located in our Brattleboro, VT office.

Job Purpose:
The Accounts Receivable Specialist will maintain the overall accuracy of customer accounts, ledgers and financial records. They perform a range of administrative and clerical tasks on a day-to-day basis to keep accounts up to date.

Major Responsibilities:
• Process and reconcile financial transactions
• Perform collection activities
• Perform general customer account activities
• Respond to customer and interdepartmental requests
• Maintain customer accounts
• Perform Holstein tenant activities
• Perform work in accordance with company policies and standards
• Compile financial reports

Education and Experience:
• High school diploma or equivalent
• 2+ years of Accounts Receivable experience, preferred

Competencies:
• Excellent work accuracy
• Excellent math skills
• Excellent communication and customer service skills
• Excellent attention to detail
• Very strong organizational skills
• Very strong time management skills
• Proficiency in working with Microsoft Excel and Microsoft Word
• Knowledge of general accounting software
• Knowledge of accounting and financial terminology and practices
• Ability to communicate financial information in a simple, understandable format
• Ability to manage multiple work priorities

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

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Customer Information Specialist

Holstein Association USA, Inc., seeks a talented Customer Information Specialist. Ideally this candidate is local to our Fort Atkinson, WI office or Brattleboro, VT office.

Job Purpose:
Provide world-class service and support to Association members and customers by efficiently and effectively working across Identification and Genetic Services departments. In addition, serve as an in-house sales and service representative for key customers.

Major Responsibilities:
Classification Services:
• Maintain an extensive knowledge of classification program options
• Assist customers with applying for classification
• Assisting customers with scheduling questions and changes for classification.
• Research and update classification errors accordingly.
• Maintain a thorough knowledge of processing classification scores for registered and pending animal records.

Identification Services:
• Assist customers in ordering genomic tests
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Resolve questions for members and customers regarding genomic testing and parentage verification.
• Review and make appropriate decisions on registration applications that are pending due to genetic and quality assurance questions.
• Adhere to the policies and procedures relating to all quality assurance functions.
• Maintain a working knowledge of the Association’s products, programs, and pricing.

Customer Service:
• Answer incoming member and customer telephone calls and emails to provide support.
• Promote Association products and services as appropriate.
• Maintain an extensive working knowledge of Association products and services, policies, procedures, and pricing.
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Keep detailed records as required to efficiently fulfill customer orders and requests for information.
• Liaise with other departments by obtaining information or forwarding requests to the appropriate department for order completion or question resolution.
• Provide support for the Association website, software applications and other online services.

Genetic Service:
• Assist customers in ordering genomic tests
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Resolve questions for members and customers regarding genomic testing and parentage verification.
• Review and make appropriate decisions on registration applications that are pending due to genetic and quality assurance questions.
• Adhere to the policies and procedures relating to all quality assurance functions.
• Maintain a working knowledge of the Association’s products, programs, and pricing.

Education and Experience:
• AS or BS in Dairy Science, Animal Science, or related field, preferred
• 2 years of related experience, preferred (preference given to dairy/agriculture industry experience)

Competencies:
• Excellent interpersonal skills
• Excellent customer service skills
• Excellent communication skills (verbal, written, listening)
• Strong problem-solving skills
• Strong organizational and time management skills
• Strong computer proficiency, including Microsoft Office applications
• Very detail oriented
• Flexibility to work independently or in a team environment
• Ability to travel periodically

Compensation may vary based on skills, experience, and location.

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

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