banner1 home banner2
Welcome! (Log In)
Animal Search


     







Employment Opportunities at Holstein Association USA
bar
blue square Accounts Receivable Manager
blue square Customer Information Specialist
blue square Regional Sales Representative - Eastern PA, New Egland, MD, DE, and NJ
bar

bar

Accounts Receivable Manager

The Holstein Association seeks a talented Accounts Receivable Manager This position is located in our Brattleboro, VT office.

Job Purpose:
The Manager, Accounts Receivable & Billing Services is responsible for the daily operations of the accounts receivable department which includes managing the accounts receivable/billing services team. This position ensures the accuracy and timeliness of billing for all products and services, is responsible for cash application and accounts receivable collections, and report generation and analysis.

Major Responsibilities:
• Maintain a working knowledge of the Association’s policies, procedures, programs, products, and services in order to manage the department effectively and answer members and customers’ questions.
• Manage the billing services team including hiring, training, conducting performance evaluations, and developing personal growth opportunities.
• Ensure proper billing and collection procedures are followed and documented. Ensure cash application is performed accurately and timely.
• Monitor telephone and written communications by departmental personnel with members and customers ensuring professionalism and quality standards are consistently met.
• Ensure all billing performed by the accounts receivable/billing department is done accurately and timely.
• Conduct analyses of financial data, perform reconciliations, and ensure accurate reporting.
• Generate monthly financial and sales reports, review for accuracy, and communicate any concerns.
• Set up new products in the billing system and update pricing as requested.
• Review and update all standard operating procedures.
• Make recommendations for areas of improvement, efficiency, and/or reduced cost.


Education and Experience:
• Bachelor’s degree in finance/accounting, business, or related field, preferred.
• Three + years of accounts receivable, business management or financial accounting experience.
• Three + years of experience supervising employees.

Competencies:
• Highly detail oriented.
• Excellent quantitative and data analysis skills.
• Strong supervisory skills.
• Strong business intelligence/data warehousing and/or reporting system skills.
• Strong critical thinking and math skills.
• Strong Microsoft Office skills, particularly in Excel.
• Strong organizational and time management skills.
• Knowledge of Crystal Reporting preferred (report building, analytics, etc.).
• Effective communication skills, including a high degree of precision in communications.
• Ability to effectively communicate complex ideas to a varied audience.
• Ability to manage competing priorities.

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

bar

Customer Information Specialist

Holstein Association USA, Inc., seeks a talented Customer Information Specialist Preference is given to candidates who are local to our Fort Atkinson, WI office or Brattleboro, VT office. Remote employment may be possible.

Job Purpose:
Provide world-class service and support to Association members and customers by efficiently and effectively working across Identification and Genetic Services departments. In addition, serve as an in-house sales and service representative for key customers.

Major Responsibilities:
Identification Services:
• Provide high quality service to Association members and customers through timely processing of animal identification applications, ownership transfers, and related transactions.
• Maintain a thorough knowledge of the full range of procedures for the preparing and processing of animal identification applications received by mail, by electronic file, or by telephone.
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Research, interpret, and utilize information acquired from the Association database, customers, and others to complete and verify applications submitted by customers.
• Maintain a high level of knowledge in proper animal identification policies and works closely with the processing and ordering of ear tags.
• Interpret and apply Association policy and bylaws to process work with a high level of integrity.
• Utilize communication and problem-solving skills when interacting with customers.
• Maintain a working knowledge of the Association’s products, programs, and pricing.

Genetic Services:
• Assist customers in ordering genomic tests
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Resolve questions for members and customers regarding genomic testing and parentage verification.
• Review and make appropriate decisions on registration applications that are pending due to genetic and quality assurance questions.
• Adhere to the policies and procedures relating to all quality assurance functions.
• Maintain a working knowledge of the Association’s products, programs, and pricing.

Customer Service:
• Answer incoming member and customer telephone calls and emails to provide support.
• Promote Association products and services as appropriate.
• Maintain an extensive working knowledge of Association products and services, policies, procedures, and pricing.
• Maintain proficiency in the use of computer programs, including the Association’s database and order entry systems.
• Keep detailed records as required to efficiently fulfill customer orders and requests for information.
• Liaise with other departments by obtaining information or forwarding requests to the appropriate department for order completion or question resolution.
• Provide support for the Association website, software applications and other online services.
• Work as a team member, assisting others as necessary to complete work in a timely manner, meet deadlines, and share the workload equitably.

Classification:
• Maintain an extensive knowledge of classification program options.
• Providing support to the classification department by answering incoming phone calls.
• Assisting customers in scheduling classification.
• Maintain a thorough knowledge of processing classification scores for registered and pending animal records.

Education and Experience:
• BS in Dairy Science, Animal Science, Business or related field, preferred
• 3+ years of experience, preferred

Competencies:
• Excellent interpersonal skills
• Excellent customer service skills
• Excellent communication skills (verbal, written, listening)
• Strong problem-solving skills
• Strong organizational and time management skills
• Strong computer proficiency, including Microsoft Office applications
• Very detail oriented
• Flexibility to work independently or in a team environment
• Ability to travel periodically

Compensation may vary based on skills, experience, and location.

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

bar

Regional Sales Representative - Eastern PA, New Egland, MD, DE, and NJ

The Holstein Association seeks dynamic, innovative, and talented Regional Sales Representatives for Eastern PA, New England, MD, DE, and NJ. The candidate must reside in the Lancaster County area of PA.

Job Purpose:
Promotes and sells Holstein Association USA products and services to current and prospective customers in order to help the Association achieve its annual sales and revenue goals.

Major Responsibilities:
• Increases Holstein Association revenues by selling/providing the full menu of Association products and services, selecting specific products and services for individual dairy producers that will increase both their short-range and long-term profitability.
• Works to continually develop and strengthen personal marketing abilities by constantly upgrading computer skills, staying on the leading edge of Association software and prominent dairy management software, learning new selling techniques, and setting aside time to read and stay current on Holstein and industry topics.
• Enhances the knowledge level about Holstein Association services within the industry by attending/participating in sales, shows, member meetings, seminars, trade shows, and conferences where education and promotion can be accomplished
• Works to improve Association products and services by providing feedback to product managers and other Brattleboro staff on ways to increase the usefulness and value of our current services and offering ideas for new services. Maintains a professional attitude about current products at all times.
• Develops a network of industry contacts within assigned territory in order to remain up to date on industry developments and obtain new business prospects
• Supports all Holstein Association staff by giving field assistance when appropriate and maintaining a professional team attitude while dealing with criticism of operations and/or other staff.


Education and Experience:
• BS in Dairy Science, Animal Science, Business or related field, preferred
• 3+ years of experience, preferred

Competencies:
• Must have valid driver’s license and insurable driving record
• Excellent cattle evaluation skills
• Excellent computer skills
• High level of sales skills
• High level communication skills (listening, written, oral)
• Very strong organizational skills
• Strong knowledge of dairy cattle management, genetics, and registered Holstein business
• Positive, professional, and enthusiastic attitudes
• Ability to relate to all types of dairy producers
• Ability to maintain a professional appearance and demeanor
• Ability to travel 75% of their work time

Sales and dairy industry experience are weighed to determine starting salary.

As a valued team member, you will receive a competitive wage and a great benefit package including medical and dental insurance, a retirement savings plan, and paid time off. All set in a pleasant, professional working atmosphere. If you meet the qualifications noted above, please forward your cover letter and resume to:

Human Resources
Holstein Association USA, Inc.
1 Holstein Place, PO Box 808                              Click Here to submit your resume online.
Brattleboro, VT 05302-0808

[email protected]

The Holstein Association is an Equal Opportunity Employer and as such, complies with all federal, state, and local laws prohibiting discrimination, actual or perceived, based on race, creed, color, age, religion, alienage or national origin, ancestry, citizenship status, sexual orientation, genetics, protected veteran status, gender identity or expression or any other characteristics protected by law.

bar